Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of jan jackson

jan jackson

October 4, 2024

5  out of  5
rating by jan jackson
"Tyler was pleasant to deal with. He was knowledgable and explained options for my policies clearly."
We responded:
"Thank you Jan for the great review! Tyler is awesome and I am so pleased he was able to assist you. We appreciate you keeping us the #1 insurance agency in Ohio!"
Profile photo of Thomas Stobbs

Thomas Stobbs

September 17, 2024

5  out of  5
rating by Thomas Stobbs
"Amazing service super helpful and saved me money highly recommended"
We responded:
"Thank you for great review! We appreciate you choosing us for your auto insurance and life insurance needs. Both of those are so important! Thank you for keeping us the #1 auto insurance agency in Summit County!"
Profile photo of Nihlya Jordan

Nihlya Jordan

August 12, 2024

5  out of  5
rating by Nihlya Jordan
"My first car insurance and I have the best experience with them! Always quick services."
We responded:
"Thank you Nihlya for the great review! We appreciate you choosing us for your auto insurance and keeping us #1 for auto insurance in Summit and Stark counties. "
Profile photo of Karen Bakita

Karen Bakita

July 2, 2024

5  out of  5
rating by Karen Bakita
"I am very happy with State Farm Auto insurance ! I did inquire with another insurance company to compare pricing and I am happy to report that the coverage and premium pricing is more than fair! I have been with State Farm for over 35 years and have received excellent service! Thank you for being a good solid insurance company! The office staff at this branch is extremely helpful and answers email and phone calls promptly!"
We responded:
"Thank you Karen for the wonderful review! We value the years of loyalty to State Farm and my office. Thank you for choosing us for your auto insurance, home insurance, and other financial needs!"
Profile photo of Beth S

Beth S

June 20, 2024

5  out of  5
rating by Beth S
"My family and I are new to State Farm and what a wonderful experience. Elli who we worked with at State Farm was so sweet and helpful. Elli took the time to go through our old policy and then made sure we got what we needed for our leases and then gave us a way better quote on auto. We couldn’t believe how much coverage we are getting with a lower rate. Elli made this whole situation stress free and no worries. Elli took care of everything and we had to do nothing. It was simple quick and easy! Elli answered all of our emails and was so patient with us. Elli made our experience a wonderful one and I am really glad we made this change. Thank Elli and State Farm!"
We responded:
"Thank you Beth for the amazing review on Elli! She is becoming a rock star very quickly and I appreciate you choosing us for your auto insurance and home insurance. Thank you for also keeping us the #1 choice for insurance in Stark and Summit counties!"
Profile photo of Anthony Miller

Anthony Miller

June 5, 2024

5  out of  5
rating by Anthony Miller
"Sierra was super pleasant on the phone to help change around multiple aspects of my coverage for home and auto insurance. Honestly, I haven't had this level of customer service in years! Got a way lower rate than I expected to top things off. Definitely a great reason to go State Farm over others."
We responded:
"Thank you Anthony for the amazing review! Sierra is awesome and always willing to help! I appreciate you choosing us for your auto insurance and home insurance needs. Looking forward to continuing to protect your family!"
Profile photo of krystina kuhn

krystina kuhn

May 15, 2024

5  out of  5
rating by krystina kuhn
"I absolutely love State Farm especially the customer service I have received from Brad as my agent as well as sierra. I made a mistake on my policy as a new member and I was panicking 100% expecting to be told the change could not be fixed but I received a reply instantly stating it could and would be fixed and they would update me with my new ID cards. My husband has gone through State Farm for years and I never wanted to switch thinking I was saving so much and gaining years with progressive but my bill has always been high no matter how many years of good driving I’ve done and so State Farm was significantly cheaper over 100$ cheaper for me and I’m even working on bundling my home insurance. Love this company and my agents !"
We responded:
"Krystina, your words mean so much to our team! I appreciate you taking the time to leave such a wonderful review. Thank you for choosing us and making us the #1 choice for life, auto, and home insurance!"
Profile photo of Tristan Sartoris

Tristan Sartoris

May 9, 2024

5  out of  5
rating by Tristan Sartoris
"I had the pleasure of working with Sierra Beahm recently. She got me set up quickly, efficiently and with the lease amount of hassle I’ve ever had with any insurance team. Her communication was great, fast and reliable. If you have the chance, I highly recommend you ask for Sierra during your next adjustment."
We responded:
"Thank you Tristan for the great review! Sierra is awesome and we appreciate you taking the time to think of our team! I appreciate you trusting us with your insurance needs."
Profile photo of Natalie Brown

Natalie Brown

November 7, 2023

5  out of  5
rating by Natalie Brown
"Couldn’t recommend them enough! Allie, is always a pleasure to work with. She is very knowledgeable and will do whatever it takes to get you the best rate possible! She’s always quick to respond and truly cares about her clients!"
We responded:
"Thank you Natalie for the amazing review! Allie is awesome and takes great care of people! I appreciate you making us your #1 choice for auto insurance! "
Profile photo of Adam Smith

Adam Smith

September 19, 2023

5  out of  5
rating by Adam Smith
"I reached out for a quote on auto insurance on a Friday afternoon and had a quote Monday morning. Alessia helped with getting my new policy taken care of and also with life insurance with ease. Very pleasant experience with them and wish I had made the switch much sooner."
We responded:
"Thank you Adam for the amazing review! I am so pleased you chose our agency to protect your auto and life! We appreciate you making us the #1 choice for insurance in Summit county!"
Profile photo of Mark Van Pelt

Mark Van Pelt

May 7, 2023

5  out of  5
rating by Mark Van Pelt
"Brad will take great care of you! Saved me a ton of money on my car insurance and offered me other products that provided significant value."
We responded:
"Thank you Mark for such a great review! I appreciate you making us the #1 auto insurance agency in Stark and Summit counties. Grateful for you understanding the importance of protecting you with "other products" as well! Multiline discounts are fantastic!"
Profile photo of Dan Walker

Dan Walker

March 22, 2023

5  out of  5
rating by Dan Walker
"My wife and I have been using Brad for some retirement planning. Easy to work with and gave multiple ideas and plans we could partake in. Not “busy” and listen to our concerns going forward."
We responded:
"Thank you Dan for the amazing review! Working with you and your family is an absolute pleasure, and I look forward to building upon our relationship."