State Farm® Insurance Agent Brad Carpenter
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ronald Milam
June 2, 2026
"My agent Alexa has been very helpful with life and auto insurance. She has talked me through every question I have had. Definitely a great first time experience!"
Cindy O'Leary
May 28, 2026
"I had a great experience working with Elli Thomas. She was professional, responsive, and took the time to clearly explain all of my coverage options without making me feel pressured. The process was smooth and easy, and I really appreciated the excellent customer service throughout. Highly recommend if you’re looking for someone knowledgeable and helpful with insurance needs!"
Darlene Neiger
May 20, 2026
"My husband and I talked with Elli today requesting a quote for our boat and home insurance. She quickly plugged in all of our information and quoted us during the phone call and casually chatted during the call. Give her a call for inquiries about your insurance needs!!"
Ronnie Washington
May 19, 2026
"Each time I call the office of my State Farm Insurance Company, Brad Carpenter, I hope it’s Elli Thomas who answers. She’s very knowledgeable and always gets right to the heart of what I’m calling about. I’m not going anywhere! I love my State Farm Agent.
Ronnie from Lodi"
DinoGT
May 8, 2026
"agent John M. was a big help. Had lots of patience with me. I recommend state farm and their agents. very helpful"
Stephen Wallingford
April 17, 2026
"The agent Elli was great! She answered all of my questions and went above the call of duty. She got my family all setup with State Farm insurance in a flash with no hassles. She is great!!"
Ryan Legg
March 31, 2026
"We have had State Farm for years and we really enjoy working with the team here. They are understanding, flexible, helpful, and they're always looking for ways to help us out. Really great group of people here."
Brittany Reed
March 27, 2026
"My partner and I had the pleasure of working with Elli! She was so helpful, kind and understanding in helping us with our policy! I highly recommend Elli for any insurance needs! My partner has been with Brad Carpenter for years and he has had nothing but great things to say about him and his team! Thank you Elli for being there for us and getting back to us within a timely matter! If you need insurance this who you need to speak to! The rates are very reasonable and customer service alone is top notch!"
April Arganbright
February 25, 2026
"I have had the most professional experience with this agent and staff. I requested a quote and the e-mail sent to me was absolutely awesome! Having auto/renters helped the monthly premium and I am saving $80 a month!"
T D
February 13, 2026
"I had to switch insurance because there communication sucks i crashed my car and when i got a new one it took a month of leaving voicemails and texts with no response to switch my insurance I had to go elsewhere because they never got back with me I think it’s funny when I put a 1 star they put not affiliated with our business like why would I leave a review if I wasn’t a customer lol"
Debra norman
February 5, 2026
"Elli Thomas was an absolute lifesaver! She was so friendly and made everything feel effortless. I’d been searching for a solution for an entire week, but she managed to get me exactly what I needed in less than an hour. I can't thank her enough!"
Allan Pena
February 4, 2026
"I inquired about a quote for my auto insurance and Elli was prompt, courteous and professional. I also appreciated the fact that she stayed after hours to accommodate my work schedule. You’re the real MVP for that! Thanks again, Elli. I would definitely recommend you to anyone I know shopping for insurance."
Dale Soltis
January 26, 2026
"I had the pleasure of Elli Thomas assisting me with purchasing insurance for my new boat. She took her time and explained the process. She answered all of my questions. Elli was very people friendly and completed the task in a timely fashion. She was very professional. We have always dealt with State Farm and the commercials are correct… “Like a good neighbor, State Farm is there!” 🙂"
Arizona Phillips
January 16, 2026
"Started my new auto policy with Elli Thomas over email and then phone, who was very responsive and easy to work with. She made the process very easy and quick! She answered all of my questions and explained everything clearly and concise. Would recommend!"
Andrew McAnalley
January 14, 2026
"Elli was very helpful, transparent, and polite. I highly recommend reaching out for any insurance needs. My auto insurance is half the rate it used to be with State Farm!"
Rosie Chapman
January 13, 2026
"Elli Thomas was so incredibly helpful and kind. She was efficient and fast. More importantly she saved me over $100 a month! I would suggest her and State Farm to anybody!"
Tammy Riggs
January 8, 2026
"If I could give my insurance agent, Mr. John McCaw, I worked with more than 5 stars, I certainly would!
Being with American Family/Connect (Costco insurance) for my auto insurance since 2019, I was not looking to move insurance companies until I realized how much my insurance went up with them over the last year for no reason. It's not like I got points or tickets. So I dreadfully started looking into quotes from other companies. Still dreading and reluctant to answer the phone when these companies would call, I waited in hopes they would just email me. That's when I received an email from Mr. John McCaw with State Farm insurance. He was absolutely AMAZING to work with and made this entire process so simple! He had everything already prepared and presented it to me beautifully! The process was very easy, and because of that, I had my new policy within minutes! On top of this, I am paying way less for MORE coverage, adding on a rental coverage and an additional driver on my 2020 Lexus RX350 - full coverage! I couldnt wait to get off of work to call American/Connect to cancel my policy!
Mr. McCaw was super helpful, made the entire process easy and go seamless! I never enjoy working with insurance companies, but he is someone who I could work with all day, every day! Thank you, John! You truly are the best!!!!"
Marie Brammer
December 31, 2025
"Absolutely amazing service!!! Came in to see what he could do for me.... and ended up switching.... due to the friendly way that i was treated....to say that John McCaw is relatable is an understatement!! !! And saved me almost $100 a month... with MORE coverage than my other provider!¡ highly recommend"
DN M
December 9, 2025
"Thank you to Elli of State Farm..very easy to work with & understood our needs. Elli is professional & very efficient in helping us change to State Farm home/auto coverage, with no pressure. I like that they are local as well."
Dave Boldin
October 24, 2025
"Reached out regarding my auto insurance wasn't recording my information for my CONSIDERABLE DISCOUNT. Which they could have easily ignored and just let my policy expire and result in a huge increase in replication fees and just complete frustration. TRUE HONESTY AND TRUSTWORTHINESS. GO WITH THIS COMPANY."
Ken Carroll
October 17, 2025
"Wow, I didn't know changing insurance companies would be this easy. John was thorough, answered all my questions, helped me understand various insurance points, and best of all, saved us quite a bit on our insurance for home and auto. I wish I'd done this sooner. Very professional and efficient process."
Carli Hochadel
September 16, 2025
"Shane made it incredibly easy to get my family the coverage we needed. He is knowledgeable and was able to answer all of the questions I had. I highly recommend Shane at State Farm for all of your insurance needs!"
Corressa H
September 9, 2025
"I am in the process of looking for a new insurance company. Too many errors with their billing.."
sherrie UNDERCOFFER
July 9, 2025
"I cannot say enough about state farm , I had some issues with a roofer and state farm walked me thru every step of the way , they were quick on communication getting back to me they were helpful and most of all they were honest , I've heard horror stories about insurance companies and I'm a person that don't like change , but switching to this company was a plus for me , I would tell anyone to do your homework on choosing a insurance and I can honestly say state farm is a honest and fair company , thank you so much for your help and for putting my family first , I would definitely recommend state farm"
Grace Mcneeley
June 6, 2025
"I had a wonderful experience working with John to get auto insurance! He was thorough and made sure I knew what all of my options were before I made any decisions. He made sure I got an affordable rate with discounts, but that I was still protected and had everything I needed."